Privacy Policy
Effective Date: March 06, 2026 Last Updated: March 06, 2026
1. Introduction
Welcome to Finsense (“we”, “our”, “us”). Finsense is a financial comparison platform operated by Finsense and accessible at finsense.com.sg. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Finsense 123 Penang Road #03-12 Regency House Singapore 238465
Email: enquiry@finsense.com.sg
Phone: +65 6219 3628
For any data protection queries, you may contact us at the above details.
3. What Personal Data We Collect
We may collect the following types of personal data:
a) Information you provide directly:
- Full name
- Email address
- Phone number
- Any message or inquiry you submit via our contact form
b) Information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring URL (how you found us)
- Cookies and similar tracking technologies
c) Information from third parties:
- We may receive limited data from partner banks or financial institutions if you apply for a product through our referral links, to the extent permitted by applicable law.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your inquiries submitted via our contact form
- To improve our website and user experience based on usage analytics
- To facilitate referrals to banks and financial institutions when you click “Apply Now” links
- To comply with legal obligations under Singapore law, including the PDPA
- To send service-related communications, if you have opted in or where permitted
- To detect and prevent fraud or misuse of our platform
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Preference cookies: Remember your settings and preferences
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
6. How We Share Your Personal Data
We do not sell your personal data to third parties. We may share your data in the following limited circumstances:
- With banks and financial institutions: When you click “Apply Now,” you are directed to the respective bank’s website. Any data you provide on the bank’s site is governed by their own privacy policy.
- With service providers: We may share data with trusted third-party vendors (e.g., web hosting, analytics) who process data on our behalf and are bound by confidentiality obligations.
- For legal compliance: We may disclose your data if required by law, court order, or regulatory authority in Singapore.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
7. Affiliate and Referral Disclosure
Finsense operates as a financial comparison and referral platform. We may receive a referral fee or commission from banks and financial institutions when you apply for a product through links on our website.
This compensation does not influence the accuracy of the information we present, nor does it determine how products are ranked or featured on our site.
All product information is presented to the best of our knowledge and is subject to change. We encourage you to verify all details directly with the respective bank before applying.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Singapore law.
Contact form submissions are typically retained for up to 12 months unless a longer period is required.
9. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Your Rights Under the PDPA
Under Singapore’s Personal Data Protection Act, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete personal data
- Withdraw consent for the collection, use, or disclosure of your personal data (subject to legal and contractual restrictions)
To exercise any of these rights, please contact us at enquiry@finsense.com.sg. We will respond to your request within 30 days.
11. Third-Party Websites
Our website contains links to third-party websites, including the websites of banks and financial institutions.
Once you leave our site, we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
The “Last Updated” date at the top of this page will reflect any revisions. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Address: 123 Penang Road #03-12, Regency House Singapore 238465
Email: enquiry@finsense.com.sg
Phone: +65 6219 3628